FAQ's

Frequently Asked Questions About Our Services

Do I need a doctor’s referral for Physiotherapy?

No, you do not need a referral from a doctor to attend physiotherapy. However, a doctor’s referral is occasionally required for reimbursement through you extended health care benefits. These situations are rare, but occasionally occur. Please feel free to give us a call if you are unsure if you need a doctor’s referral.

Do you direct bill my insurance?

Yes, we have the ability to direct bill most extended health care providers. Amounts and spending limits vary from plan to plan. If you are unsure of the limits on your plan, please contact your extended health care provider for plan details.

We direct bill the following providers:
Alberta Blue Cross, Sun life, Green Shield, Great-West life, Manulife and many others.

If you have been injured in a car accident or at work, we have the ability to bill directly. If you have any questions about direct billing, please contact any of our clinics.

How long is a physiotherapy visit?

This can vary depending on your injury. On average the initial assessment with treatment is approximately 1 hour. Follow up visits are approximately 45 minutes. Again, this can depend on the type and severity of your injury.

What should I expect on my first physiotherapy visit?

You will be met with a smile by our courteous front desk staff. You will need to complete some paper work. The forms are available on our website. They can be completed at home prior to coming to the clinic.

You will be assessed by a physiotherapist. Wear loose fitting clothing or bring shorts, T shirt or athletic wear to allow the therapist access to the injured area. We provide treatment gowns, shorts and T shirts if you forget.

How many physiotherapy treatments will I need?

This varies depending on your injury. Your physiotherapist will establish a treatment with you. This will include an estimate on frequency and number of visits required.

What will physiotherapy treatment involve?

Treatment will vary depending on your injury. Generally, treatment will involve manual therapy, exercise/stretching and modalities for pain relief. Acupuncture and dry needling may be offered as an option if the physiotherapist deems it to be helpful in your specific recovery plan.

Will my physiotherapy treatment session be painful?

You may feel some soreness after assessment and treatment. This is often due to injured structures being stiff and sore related to the injury. Your therapist will need to move these stiff and sore areas in order to get an accurate diagnosis.
Your therapist will work with you to minimize soreness. The good news is that pain and soreness will subside as treatment progresses.

How do I book an appointment?

You can call any of our Panther Sports Medicine clinics directly. Our courteous staff will be happy to assist you with booking your visits. You can also book online through our website.
Contact us for more information

State-of-the-Art Clinics and Equipment

All of our clinics carry state-of-the art equipment that allows us to assess, test and treat your injury or condition accurately.
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Panther Blog

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December 23, 2025
Neck Imaging: Do I Need It?

Ever wondered how doctors know whether they should x-ray their patient’s neck? Have you been in a car accident and are curious as to why no one wanted to give you an x-ray? There are specific guidelines that have been created to make it easy to determine whether someone requires an x-ray of their neck […]

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December 23, 2025
Cranial Nerves

You’ve booked a physiotherapy appointment for your pain. But you’ve also noticed some stranger symptoms – maybe some tingling, numbness, abnormal taste, ringing in the ears, or even vision changes. Your physiotherapist asks you some questions and starts a variety of strange tests that include seeing if you can follow a moving pen with your […]

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December 23, 2025
Cauda Equina vs Cord Signs

The cauda equina is a bundle of nerve roots that extends from the bottom of the spinal cord. It is Latin for “horse’s tail.” Has your physiotherapist ever asked you the following questions: Are you able to control your bladder and bowels? Are you having a hard time going to the bathroom? Is there any […]

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Panther Sports Medicine and Rehabilitation Centres are a network of ten clinics, physiotherapist operated, serving Calgary and surrounding areas. Our team offers a wide range of services including physiotherapy, massage therapy, and sports injury rehabilitation to help our clients reduce pain and recover from injuries. Panther Sports Medicine has been proudly serving our community for over 30 years.
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COUNTRY HILLS
403-226-5733

11950 Country Village Link NE
Calgary, AB
OAKRIDGE
403-258-2659

10003 - 24th Street SW
Calgary, AB
CRANSTON MARKET
403-455-1888

2010, 356 Cranston Road SE
Calgary, AB
TRICO CENTRE
403-278-5311

11150 Bonaventure Drive SE
Calgary, AB
SETON
403-764-6337

4995 Market Street SE
Calgary, AB
DEER VALLEY
403-475-1755

Suite 102, 83 Deerpoint Rd. SE
Calgary, AB
MARLBOROUGH MALL
403-272-4202

425 Marlborough Way NE
Calgary, AB
SOUTH FISH CREEK
403-225-0210

333 Shawville Blvd SE
Calgary, AB
MCKENZIE TOWNE
403-257-6238

210 - 11 McKenzie Towne Avenue SE
Calgary, AB
WALDEN
587-356-4327

130, 19606 Walden Blvd SE
Calgary, AB
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